Return Policy
We want you to love your Oliv board. If for any reason you’re not completely satisfied, we’re here to help.
Returns:
We accept returns within 7 days of delivery. To be eligible for a return, your item must be in its original condition and packaging. Once your return is received and inspected, we’ll issue a refund to your original payment method.
Damaged or Defective Items:
If your order arrives damaged or defective, please contact us right away. We will immediately replace your item or issue a full refund—whichever you prefer. Simply provide a photo of the issue so we can make it right as quickly as possible.
How to Start a Return:
Email us at olivboards@gmail.com with your order number and a brief description of the issue. Our team will respond promptly with instructions.
Thank you for supporting small-batch craftsmanship. We’re committed to making sure you have a great experience with Oliv.